Indemnity
Responsibility for rented assets, customer goods and liability when using Tonnes Africa's rentals and services.
1. Customer Responsibility for Rented Assets
- 1Customers who rent, lease, use, or otherwise access any equipment, vehicle, machinery, storage facility, warehouse space, or related assets provided by Tonnes Africa or its partners are responsible for exercising reasonable care in the use of such assets.
- 2Any loss, theft, misuse, destruction, damage, deterioration beyond normal wear and tear, or impairment of rented assets occurring during the customer's possession, use, or control shall be the sole responsibility of the customer. The customer shall bear all costs associated with repair, replacement, restoration, or compensation for such damage or loss.
2. Customer Goods and Stored Inventory
- 1All goods, inventory, products, materials, or other property stored, transported, handled, or managed through warehouses, storage facilities, logistics operations, or related services provided by Tonnes Africa or its partners remain at the customer's risk, except where loss or damage is directly caused by the proven negligence or wilful misconduct of Tonnes Africa.
- 2Customers are responsible for obtaining and maintaining adequate insurance coverage for their goods and business operations where appropriate.
3. Limitation of Liability
- 1Tonnes Africa shall not be liable for any indirect, incidental, consequential, special, punitive, or business-related losses, including but not limited to loss of profits, business interruption, loss of opportunity, loss of market value, or damage arising from circumstances beyond Tonnes Africa's reasonable control.
4. Indemnity
- 1By renting equipment, vehicles, facilities, warehouse space, or by using any service provided by Tonnes Africa or its partners, customers agree to indemnify, defend, and hold harmless Tonnes Africa, its subsidiaries, affiliates, partners, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or legal actions arising from:
- 2The customer's use of rented assets or facilities;
- 3Damage caused by the customer, its employees, contractors, agents, or representatives;
- 4Damage to or loss of the customer's goods or property not directly caused by Tonnes Africa;
- 5The customer's business activities, operations, handling, storage, transportation, or distribution of goods;
- 6Any violation of applicable laws, regulations, or contractual obligations by the customer.
5. Acceptance of Policy
- 1Use of any equipment, vehicles, warehouses, storage facilities, logistics services, or related services provided by Tonnes Africa or its partners constitutes acceptance of this Indemnity Policy. Customers acknowledge that they have read, understood, and agreed to be bound by its terms before engaging in any business transaction with Tonnes Africa.
- 2Note: Nothing in this policy shall exclude or limit liability where such exclusion is prohibited by applicable law.
Last reviewed September 2026 · Tonnes Africa Limited