Code of Conduct

1. Integrity and Compliance

• Suppliers must comply with all applicable laws, regulations, and international standards in every country of operation.
• Confidentiality of Tonnes Africa’s data, customers’ information, and trading records must be safeguarded at all times.
• Fair competition is mandatory; bribery, corruption, or unethical inducements are strictly prohibited.

2. Ethical Trading and Ecommerce Practices

• Commodity trading must be conducted transparently, with accurate documentation and fair pricing.
• Ecommerce partners must ensure product authenticity, protect consumer rights, and comply with digital trade regulations.
• Suppliers must avoid counterfeit goods, fraudulent listings, or deceptive marketing practices.

3. Respect for Human Rights

• Provide a workplace free from discrimination, harassment, and abuse.
• Ensure fair wages, reasonable working hours, and benefits that meet or exceed legal minimums.
• Prohibit forced labor, child labor, and human trafficking in all forms.
• Respect employees’ rights to freedom of association and collective bargaining.

4. Health, Safety, and Wellbeing

• Maintain safe and healthy working conditions, including access to clean water, sanitation, protective equipment, and emergency response systems.
• Suppliers must proactively identify and mitigate risks in warehouses, trading hubs, and ecommerce fulfillment centers.

5. Environmental Responsibility

• Comply with environmental laws and strive to minimize ecological impact.
• Implement practices that reduce waste, conserve energy and water, and promote recycling.
• Suppliers in commodity trading must ensure sustainable sourcing and avoid practices that harm biodiversity.

6. Product and Service Quality

• Deliver goods and services that meet Tonnes Africa’s quality, safety, and reliability standards.
• Ecommerce suppliers must comply with consumer protection laws and ensure timely, accurate fulfillment.
• Report any issues that could affect product quality, safety, or customer trust immediately.

7. Transparency and Record-Keeping

• Maintain accurate financial and business records in line with accepted accounting practices.
• Ensure invoices, contracts, and trading documents are truthful and auditable.

8. Conflicts of Interest

• Avoid any activity that could create or appear to create a conflict of interest with Tonnes Africa employees.
• Gifts or favors intended to influence business decisions are prohibited.

9. Grievance and Reporting Mechanisms

• Establish internal grievance channels for workers and third parties.
• Protect whistleblowers from retaliation.
• Suspected violations of this Code may be reported confidentially through Tonnes Africa’s “Integrity Line,” available 24/7 worldwide.

10. Supply Chain Integrity & Legal Compliance

• Partners agree that no stolen, counterfeit, illegally obtained, or unauthorized goods, commodities, or materials shall be supplied to Tonnes Africa. If such misconduct is discovered, the Partner acknowledges that it will be subject to legal prosecution and liable to pay damages to Tonnes Africa for reputational harm.
• Partners further agree that their goods, services, or supply chain processes shall not be used to perpetrate, facilitate, or support any criminal activity, including smuggling, money laundering, or trade in prohibited substances. If such conduct is established, the Partner accepts that it will be legally prosecuted and required to compensate Tonnes Africa for reputational damages.
• Partners agree not to tamper with or misuse any property belonging to Tonnes Africa or its affiliates. Partners also agree not to engage in any criminal activity in the course of this contract. If such activity is found to have occurred, the Partner will be subject to legal prosecution and liable for reputational damages payable to Tonnes Africa.